The Punjab Safe Cities Authority has initiated an online complaint tracking system.

The Punjab Safe Cities Authority has implemented a contemporary online tracking system for complaints submitted via its 15-helpline, representing a further advancement in public welfare and transparency.

Under the new method, citizens can track the status of their complaints online at any time. Upon registration of a FIR, a download link, the complaint’s e-tag number, and pertinent facts will be transmitted by WhatsApp.

Residents can access and check their FIRs online from home. Applicants will be issued a username and password through a message, enabling them to monitor the status of their complaint and submit feedback.

The Virtual Women Police Station provides women with access to legal counsel and follow-up services from the comfort of their homes.

The Safe City post-FIR follow-up program maintains ongoing communication with impacted women, guaranteeing adequate support. Citizens can verify the current status of their concerns at feedback.Visit psca.gop.pk or contact the Virtual Women Police Station by dialing 15 and selecting option 2.